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Privacy & Cookies

Privacy Policy

This privacy policy explains the nature, scope, and purposes of the collection and use of data from visitors and users (hereinafter collectively referred to as "users") by Dao Healthcare GmbH, Straße des 13. Januar 26, 66121 Saarbrücken (hereinafter "provider"), as the entity responsible under data protection law.

For questions regarding data protection, you can reach us on weekdays from 8:00 a.m. to 2:00 p.m. at the phone number 0681/41095972 as well as via e-mail at info@daohealthcare.de.

General Note and Mandatory Information

Designation of the Responsible Entity

The entity responsible for data processing on this website is:

DAO Healthcare GmbH
Niklas Knaack
Straße des 13. Januar 26
66121 Saarbrücken

The responsible entity decides alone or jointly with others on the purposes and means of processing personal data (e.g., names, contact details, or similar).

Revocation of Your Consent to Data Processing

Some data processing operations are only possible with your express consent. A revocation of your previously given consent is possible at any time. A simple informal notification by e-mail is sufficient for the revocation. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Lodge a Complaint with the Competent Supervisory Authority

As the data subject, in the event of a breach of data protection law, you have the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the State Data Protection Commissioner of the federal state in which our company is headquartered. The following link provides a list of data protection officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to third parties. The provision is made in a machine-readable format. If you request the direct transfer of the data to another controller, this will only take place to the extent that it is technically feasible.

Right to Information, Rectification, Blocking, Deletion

Within the scope of the applicable legal provisions, you have the right at any time to free information about your stored personal data, the origin of the data, their recipients, and the purpose of the data processing and, if applicable, a right to rectification, blocking, or deletion of this data. In this regard, and also for further questions on the subject of personal data, you can contact us at any time using the contact options listed in the legal notice.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that data that you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the "https://" address line of your browser and the lock symbol in the browser line.

Server Log Files

In server log files, the website provider automatically collects and stores information that your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

There is no merging of this data with other data sources. The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

Data Transmission upon Conclusion of a Contract for Purchase and Shipping of Goods

Personal data is only transmitted to third parties if there is a necessity within the framework of contract processing. Third parties can be, for example, payment service providers or logistics companies. A further transmission of the data does not take place or only if you have expressly consented to it.

The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

Newsletter Data

To send our newsletter, we need an e-mail address from you. Verification of the provided e-mail address is necessary, and consent to receive the newsletter must be given. Additional data is not collected or is provided voluntarily. The use of the data occurs exclusively for sending the newsletter.

The data provided during newsletter registration is processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). A revocation of your previously given consent is possible at any time. For the revocation, a simple informal notification by e-mail is sufficient, or you can unsubscribe via the "Unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

Data entered to set up the subscription will be deleted in the event of cancellation. If this data has been transmitted to us for other purposes and elsewhere, it will remain with us.

YouTube

Our website uses plugins from YouTube for the integration and display of video content. The provider of the video portal is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit a page with an integrated YouTube plugin, a connection to the YouTube servers is established. YouTube thereby learns which of our pages you have visited.

YouTube can associate your surfing behavior directly with your personal profile if you are logged into your YouTube account. By logging out beforehand, you have the possibility to prevent this.

The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.

Details on the handling of user data can be found in YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy.

Cookies

Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us to make our offer more user-friendly, effective, and secure.

Some cookies are "session cookies." Such cookies are deleted automatically after the end of your browser session. Other cookies remain on your device until you delete them yourself. Such cookies help us to recognize you when you return to our website.

With a modern web browser, you can monitor, restrict, or prevent the setting of cookies. Many web browsers can be configured so that cookies are deleted automatically when the program is closed. The deactivation of cookies may result in limited functionality of our website.

The setting of cookies that are necessary for the exercise of electronic communication processes or the provision of certain functions desired by you (e.g., shopping cart) is based on Art. 6 (1) (f) GDPR. As the operator of this website, we have a legitimate interest in the storage of cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g., for analysis functions), these are treated separately in this privacy policy.

Google Analytics

Our website uses functions of the web analysis service Google Analytics. The provider of the web analysis service is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses "cookies." These are small text files that your web browser stores on your device and that enable an analysis of website usage. Information generated by the cookie about your use of our website is transmitted to a Google server and stored there. The server location is generally the USA.

The setting of Google Analytics cookies is based on Art. 6 (1) (f) GDPR. As the operator of this website, we have a legitimate interest in the analysis of user behavior in order to optimize our website and, if necessary, our advertising.

IP Anonymization

We use Google Analytics in conjunction with the IP anonymization function. It ensures that Google truncates your IP address within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission to the USA. There may be exceptional cases in which Google transmits the full IP address to a server in the USA and truncates it there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide us with further services associated with the use of the website and the internet. The IP address transmitted by Google Analytics is not merged with other Google data.

Browser Plugin

The setting of cookies by your web browser can be prevented. However, some functions of our website could be restricted as a result. Likewise, you can prevent the collection of data regarding your website usage, including your IP address, and its subsequent processing by Google. This is possible by downloading and installing the browser plugin available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to Data Collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data during future visits to our website: Disable Google Analytics.

Details on the handling of user data at Google Analytics can be found in Google's privacy policy: https://support.google.com/analyticsanswer/6004245?hl=de.

Order Processing

To fully comply with legal data protection requirements, we have concluded an order processing contract with Google.

Demographic Characteristics with Google Analytics

Our website uses the "demographic characteristics" function of Google Analytics. It allows for the creation of reports that contain statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising by Google as well as visitor data from third-party providers. An assignment of the data to a specific person is not possible. You can deactivate this function at any time. This is possible via the ad settings in your Google account or by generally prohibiting the collection of your data by Google Analytics, as explained in the point "Objection to Data Collection".

PayPal

Our website enables payment via PayPal. The provider of the payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

If you pay with PayPal, a transmission of the payment data you entered occurs to PayPal.

The transmission of your data to PayPal is based on Art. 6 (1) (a) GDPR (consent) and Art. 6 (1) (b) GDPR (processing for the fulfillment of a contract). A revocation of your previously given consent is possible at any time. Data processing operations that occurred in the past remain valid in the event of revocation.

KLARNA

Payment by Invoice

In cooperation with Klarna Bank AB (publ) [https://www.klarna.com/de], Sveavägen 46, 111 34 Stockholm, Sweden, we offer you invoice purchase as a payment option. Please note that Klarna invoice and Klarna installment purchase are only available for consumers and that payment must be made to Klarna in each case.

Klarna Invoice

When purchasing on account with Klarna, you always have a payment period of 14 days.

The full general terms and conditions for invoice purchase for deliveries to Germany can be found here.

The full general terms and conditions for invoice purchase for deliveries to Austria can be found here.

Data Protection Notice KLARNA

Klarna checks and evaluates your data details and, in the event of a legitimate interest and cause, maintains a data exchange with other companies, credit agencies, and, if necessary, with authorities. Your personal details are treated in accordance with the applicable data protection regulations and according to the information in Klarna's privacy policy for Germany [https://cdn.klarna.com/1.0/shared/content/policy/data/de_de/data_protection.pdf] or Austria [https://cdn.klarna.com/1.0/shared/content/policy/data/de_at/data_protection.pdf].

Google AdWords and Google Conversion Tracking

Our website uses Google AdWords. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States.

AdWords is an online advertising program. Within the framework of the online advertising program, we work with conversion tracking. After a click on an ad served by Google, a cookie for conversion tracking is set. Cookies are small text files that your web browser stores on your device. Google AdWords cookies expire after 30 days and are not used for personal identification of users. By means of the cookie, Google and we can recognize that you clicked on an ad and were redirected to our website.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked via the websites of AdWords customers. Conversion cookies are used to create conversion statistics for AdWords customers who use conversion tracking. AdWords customers learn how many users clicked on their ad and were redirected to pages with a conversion tracking tag. AdWords customers do not, however, receive information that allows for the personal identification of users. If you do not wish to participate in tracking, you can object to its use. Here, the conversion cookie must be deactivated in the user settings of the browser. This way, no inclusion in conversion tracking statistics occurs.

The storage of "conversion cookies" is based on Art. 6 (1) (f) GDPR. We as the website operator have a legitimate interest in the analysis of user behavior in order to optimize our website and our advertising.

Details on Google AdWords and Google Conversion Tracking can be found in Google's privacy policy: https://www.google.de/policies/privacy/.

With a modern web browser, you can monitor, restrict, or prevent the setting of cookies. The deactivation of cookies may result in limited functionality of our website.

Source: Data Protection Configurator from mein-datenschutzbeauftragter.de

Google Fonts

We incorporate fonts ("Google Fonts") provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

Google Maps

We incorporate maps from the "Google Maps" service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The processed data may include, in particular, users' IP addresses and location data, which are not collected without their consent (usually performed via the settings of their mobile devices). The data may be processed in the USA. Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.